職位描述
Team
NNIT (Tianjin) Technology Co., Ltd is seeking a professional employee as IPT (IP telephony) Consultant. The Unified Communication Team is managing IPT servers for several global customers and China local customers.
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Challenges
You should participate in day to day tasks and projects with the global team on IPT support. The task/project can be the IPT server’s management and maintenance, and other general day to day operations, consultancy service or project implementation for customers.
You are going to have different tasks in the design, implementation, hand-over to operation and service development. We are working with a variety of technologies primarily Cisco and Microsoft. You will have the following responsibilities and tasks:
- Advice to existing and new customers regarding optimization and further development of their Cisco Contact Center/unified call manager and Microsoft Skype enterprise voice (EV) solutions - both technologically and commercially
- Design and implementation of solutions in collaboration with your colleagues
- Optimization of Cisco contact center/unified Call manager and other IPT services ensuring that our unified communication delivery model are up to date
- You will work very closely with your Danish counterparts as one team on the daily operation tasks and projects. You also can handle the challenging tasks independently.
Working hours normally is from 8:30- 17:00 and it is flexible.
Development
We will invest on your professional and personal development. So you will take training on the technology related with your business fields, also on foreign languages, communication and other “soft” skills. The training can be internal and/or external, domestic and/or abroad.
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Qualifications
- Bachelor degree with minimum 3 years’ working experiences on IPT areas. You should have strong IPT operation and trouble shooting skills.?
- Experience in Unified Communications using Cisco product.
- Further preferable knowledge in the area:
- Rightfax
- Farlon, Mitel(Netwise) and Trio switchboard
- Cisco Unity/Unity Express
- Cisco Video Conference Systems
- General cisco Network and QoS
- Knowledge on Voice Gateway, Call Manager, UNITY, Attendant Console, Contact Centre etc.
- Hands on experience in configuring IP Telephony setup using Call Manager and Call Manager Express with Unity and Unity Express.
- Should have good understanding of signaling standards and protocols.
- Cisco Certifications CCNP required.
- Network operation experiences are preferred.
- Excellent Written and Oral English is needed when you will support global customers.?
企業(yè)介紹
NNIT A/S是丹麥領(lǐng)先的IT咨詢服務(wù)公司,致力于運(yùn)用IT技術(shù)解決生命科學(xué)行業(yè)的各種復(fù)雜挑戰(zhàn)。過(guò)去的十多年,我們將最先進(jìn)的技術(shù)應(yīng)用于軟件開(kāi)發(fā),業(yè)務(wù)流程和多方溝通中,我們?nèi)轿坏慕鉀Q方案幫助客戶提高運(yùn)營(yíng)效率,同時(shí)實(shí)現(xiàn)企業(yè)的經(jīng)營(yíng)目標(biāo)。
NNIT提供的服務(wù)涵蓋開(kāi)咨詢,開(kāi)發(fā),實(shí)施,運(yùn)營(yíng),并為客戶提供IT解決方案和IT系統(tǒng)運(yùn)營(yíng)的支持。 2016年,我們的收入為28億丹麥克朗。
今天,NNIT擁有超過(guò)2800名員工–其中超過(guò)1200人在丹麥境外工作–在中國(guó),捷克,菲律賓,瑞士和美國(guó)。
中國(guó)分公司是NNIT丹麥境外最大的交付中心。自2006年成立以來(lái),中國(guó)分部已 飛速發(fā)展為一家規(guī)規(guī)模超過(guò)800人的IT公司。
NNIT中國(guó)分部提供的服務(wù)涵蓋包括IT戰(zhàn)略咨詢、解決方案開(kāi)發(fā)、系統(tǒng)運(yùn)營(yíng)維護(hù)、日常技術(shù)支持在內(nèi)的所有業(yè)務(wù)領(lǐng)域,并成為了NNIT面向歐洲客戶的重要交付中心。
與此同時(shí),NNIT中國(guó)也擁有許多本地客戶,我們秉持NNIT對(duì)質(zhì)量的追求。因此,我們的質(zhì)量和安全管理系統(tǒng)取得ISO認(rèn)證并符合其要求,范圍涵蓋IT系統(tǒng)的咨詢、開(kāi)發(fā)、技術(shù)管理和服務(wù)等方面。